Frequently Asked Questions

What is your policy on tickets?
Tickets are non-refundable. However, tickets are transferable, if you would like to give them to someone else in your absence. If you have questions or concerns regarding our policy, please submit a written appeal to conferences@moody.edu or fax it to (312) 329-8979. 

When should I buy my tickets?
Our men’s events consistently sell out, so we recommend purchasing tickets as soon as you are able. (Host churches do not sell tickets for men’s conferences, so please do not call them directly to ask.) Since we do not offer group rates for Men’s Conferences and our seating is general admission, you do not need to purchase tickets at the same time in order to sit together.

What is the seating arrangement?
Tickets are general admission, so it is a first-come, first-served seating process. Doors generally open for Men’s Conference events at 7:30 a.m. (unless otherwise posted). Because we offer general admission seating, we are unable to allow “seat saving” out of fairness to all attendees. If you are coming with a group, you must arrive at the same time to guarantee that you can all sit together.

Do you sell tickets at the door?
If we are not sold out, we do offer tickets at the door on the morning of the event. Please check the individual event Web pages to determine whether the event is sold out or not.

If my ticket was lost, what should I do?
Please call Moody Conferences directly at (312) 329-4407 or e-mail conferences@moody.edu to check that you are indeed registered for the event. As long as you are registered, we will have your name on our master list on the morning of the event. Just provide your name to the registration volunteers at the door and we will hand you your ticket(s).