Frequently Asked Questions


What is your policy on tickets?

Tickets are non-refundable. However, tickets are transferable, so you may give them to someone else in your absence. If you have questions or concerns regarding our policy, please contact us at

May I bring my child(ren) with me?

We are unable to provide childcare. As a courtesy to other participants, we ask that you do not bring children (including nursing infants) to this conference. 

What is the seating arrangement?

Tickets are general admission, so it is a first-come, first-served seating process. Doors generally open at 8:15 AM. 

Do you sell tickets at the door?

Providing we are not sold out, we do offer tickets at the door on the morning of the event for the walk-in rate of $50 per person. Please check the individual event webpages to determine whether the event is sold out or not.

Will I receive tickets in the mail?

At the time of purchase, you will receive an email confirmation. Shortly after, you will receive an envelope in the mail, which contains conference information, as well as a conference wristband for each attendee. Please keep this wristband, as it is your ticket to the event.

Does Dr. Chapman offer individual counseling?

Because Dr. Chapman serves on staff at his church, writes, and speaks at conferences around the country, he is sadly unable to accept any new counseling clients. If you are looking for a counselor, we recommend speaking with a pastor or counselor at your local church. Although Moody Global Ministries does not specifically endorse any counselors, two popular options for finding a Christian counselor are to visit the American Association of Christian Counselors' website or call the Meier Clinics’ toll-free number,1-888-7CLINIC. 


Moody Global Ministries 
820 N. LaSalle Blvd. Chicago, IL 60610 
(800) DL-MOODY

Moody Global Ministries

Moody exists to equip people with the truth of God's Word to be maturing followers of Christ who are making disciples around the world.